First of Two Listings
Part-time Customer Services Associate
Posted: August 12, 2015
Department: Seekonk Public Library
Job Title: Customer Services Associate
Duties/Description: Customer Services Associates provide direct service to library users primarily by: checking-out, renewing, reserving and requesting library materials; issuing library cards and maintaining library records; responding to user inquiries and requests; recommending books and other materials that may be of interest to the user; instructing users in how to use library equipment and other services, including electronic services; explaining to users the policies and rules of the library and network, and resolving routine problems and referring users to other who can provide further assistance. Customer Services Associates also check-in materials, re-shelve materials, and process inter-library loans. Customer Services Associates may also select or recommend materials for acquisition, and engage in other activities related to the improvement or expansion of the services they provide.
Minimum Qualifications: Applicants must have a high school diploma or its equivalent. Applicants must be capable of operating a cash register, a personal computer, and related peripheral devices. Applicants must have basic knowledge of current Windows operating system, and Internet browsers and social media applications. Preference will also be shown to those with experience using of the automated library computer systems and the SIRSI/Dynix in particular.
Other Required Skills and Abilities: Customer Services Associates must have a strong commitment to public service and have the ability to interact courteously and patiently with the library users. Applicants must be able to communicate effectively with users and co-workers.
Applicants must be capable of understanding and executing the operational routines defined by the policies and procedures of the library and the SAILS network. This position is covered under a collective bargaining agreement. Starting rate is $14.17 per hour.
A familiarity with public library services and practices is highly desirable. Preference will be given to those with prior library work experience and/or those with work experience involving direct service to customers. Applicants must be able to work as a member of a team, adjust their activities to fluctuating demands of library users, and perform task despite frequent interruptions.
Hours & Conditions: This is part-time position, less than twenty hours per week. Work schedule includes some evenings and Saturdays.
Closing date: 4:00 p.m. August 24, 2015
To Apply: Please state your interest and qualifications in a letter addressed:
Peter Fuller, Library Director C/O Town Administrator’s Office Seekonk Town Hall 100 Peck St. Seekonk, MA 02771
AND enclose a completed Town of Seekonk Employment Application form. These can be obtained at the Town Administrator’s office or downloaded from the Town website at http://seekonk-ma.gov/pages/SeekonkMA_Administration/Employment%20Application.pdf. No emails please.
Second of Two Listings
Part-time Staff Librarian
Posted On: August 10, 2015
Department: Seekonk Public Library
Job Title: Staff Librarian, Adult Services
Duties/Description: Staff Librarians provide professional services and other forms of assistance directly to library users. Duties include professional services in the areas of reference, collection development, programming, instruction, technology support, and other tasks needed to provide core library services for adults and young adults.
Minimum Qualifications: This position requires a Master’s Degree in Library Science from a program accredited by the American Library Association, certification from the Massachusetts Board of Library Commissioners, and a successful completion of a professionally supervised public library internship or an equivalent combination of at least one year of training or experience in a public library providing direct service to the public.
Skills and Abilities Required: Staff Librarians must have a strong commitment to public service, an ability to communicate effectively both verbally and in writing, work independently with minimal supervision, and possess an ability to assess and take appropriate actions. Candidates must have a broad and demonstrable knowledge of current and emergent technology including mobile devices and social media. A working knowledge of integrated library systems, preferably SirsiDynix, and experience with WordPress is desirable.
Hours: Nineteen (19) hours per week.
Salary: The starting rate is $22.23 per hour and increases in three annual steps. This is a 19 hour part time, non-exempt position covered under a collective bargaining agreement with the Town.
Closing dates: Internal Applicants must apply before 12:00 (Noon) on Friday, August 21. Applications from those not currently employed by the Town of Seekonk will be considered until the position is filled.
Send: Please submit a resume with a letter stating your qualifications to Peter Fuller, c/o Office of Town Administrator, Town Hall, 100 Peck Street, Seekonk, MA 02771 or send fax to (508) 336-3137. No emails please.